I had a mixed experience at De Ville Apartments. The location was perfect, just a short walk to the beach, and I loved the stunning views from my apartment. However, the hotel was quite run-down, with old furniture and some maintenance issues that left a lot to be desired.
Rooms
5.0
The room had beautiful views, but it felt outdated and not well maintained. I noticed rusty outdoor furniture and basic kitchenware that didn't seem to match the price we paid.
Service
5.0
I found the service to be lacking. There were issues with the check-in process, and when I needed assistance with room issues, it took too long to get a response.
Location
9.0
The location is fantastic, right by the beach and close to the Surf Club. It's in a quiet area, making it a great base for exploring the Gold Coast.
Dining
7.0
There are decent dining options nearby, like the Surf Life Saving Club for meals, adding convenience to the stay.
Facilities
6.0
While the pool and barbecue facilities were nice, I did encounter some issues, like a noisy neighbour and outdated amenities. It didn’t meet my expectations for the price we paid.
Daniel
United Kingdom,
March
2025
5.4/10
The location was truly fabulous, right across from the beach with stunning views. though the overall condition of the apartment left much to be desired. I encountered various maintenance issues, and the cleanliness was not up to par, which made for a less enjoyable stay. In the end, while the views were really good, the overall experience was hindered by the apartment's poor upkeep.
Rooms
5.0
The apartment had beautiful ocean views, but it was poorly maintained with broken shower fixtures and dirty cupboards. The furniture was outdated, and cleanliness was a significant issue.
Service
5.0
The staff lacked friendliness which contributed to a less welcoming atmosphere during my stay. There was also a noisy neighbor which further affected my experience.
Location
9.0
Being directly across from the beach offered an amazing view and easy access to the water, making the location one of the highlights of my stay.
Dining
5.0
There were options nearby, but the dining experience was overshadowed by the apartment's condition and lack of cleanliness, making it hard to fully enjoy the convenience.
Facilities
6.0
The pool and BBQ area looked appealing, but my time was mostly spent dealing with various apartment issues, which detracted from enjoying the facilities.
Charlotte
United Kingdom,
February
2025
6.6/10
I had a mixed experience at De Ville Apartments. The location is fantastic, just a short walk to the beach, and my apartment had great views. However, there were numerous issues with cleanliness and maintenance that detracted from my stay.
Rooms
5.0
My apartment had lovely views, but it felt dated and was not well-maintained. The carpets were old, the kitchen had an unpleasant odor, and upon arrival, the room was not cleaned. I expected more from the amenities provided.
Service
5.0
The check-in process was chaotic, particularly arriving on a Sunday. I faced issues with the keys and encountered unhelpful staff when I needed assistance. It was disappointing not to receive the level of service I'd hoped for.
Location
9.0
The location was a highlight, just a two-minute walk from the beach and close to dining options. I appreciated being in a quiet area yet so accessible to the main attractions.
Dining
6.0
Although I didn't explore dining options extensively, being near cafes was a plus. I did notice that some basic kitchen items were lacking, which made meal prep a bit challenging.
Facilities
5.0
While the pool and spa area looked nice, they were under renovation during my stay. Overall, the facilities could use more consideration for accessibility, especially for guests with mobility issues.
Andy
United Kingdom,
January
2025
6.8/10
I had a mixed experience during my stay at De Ville Apartments. The views were absolutely stunning, offering a million-dollar sight of the ocean. but I was greatly disappointed with the state of cleanliness and maintenance in the apartment. On one hand, the location is fantastic, right across from the beach and set in beautiful gardens, yet the outdated facilities and unkempt areas really detracted from the overall appeal.
Rooms
5.0
The apartment had great views, but it needed a deep clean. I spent my first day wiping surfaces and dealing with bugs. which was not what I expected. The furniture was in reasonable condition, but many things seemed outdated and not well cared for.
Service
5.0
I faced issues with the main door which sometimes didn't open with the digital key. On one occasion, it was broken altogether, and there was no information provided about the alternative access. it left me feeling a bit frustrated.
Location
9.0
The location is definitely a high point for me. right across from the beach and with stunning ocean views. The area felt lively and convenient, making it easy to enjoy the Gold Coast at its best.
Dining
5.0
While I didn't fully explore dining options, the convenience of nearby cafes and restaurants was advantageous. The proximity to the beach and the marina made for enjoyable days out.
Facilities
5.0
The facilities left much to be desired. The swimming pool area was fine, but the outdoor furniture was rusty, and the bathrooms were dated. not quite what I hoped for.
Samuel
United Kingdom,
January
2025
6.2/10
I had a mixed experience at De Ville Apartments. The views were absolutely stunning and the location close to the beach was perfect. However, the apartment itself was run-down and not well-maintained, with a lot of issues that should have been addressed. Overall, I was left quite disappointed with my stay.
Rooms
5.0
I booked a superior one-bedroom apartment, and while the views were amazing, the room itself was not in good shape. The bed was uncomfortable, and there were issues like a broken shower head and old furniture. It didn't feel renovated at all, despite what was advertised.
Service
5.0
The check-in process was a disaster, especially considering we had kids with us—I had to wait for the keys and even then, got the wrong one. The staff at the front desk were not very helpful, which added to my frustration throughout the stay.
Location
5.0
On the bright side, the location was fantastic, just a short walk to the beach and near a quiet cafe. I really appreciated being so close to Main Beach surf club and the beautiful gardens around the hotel.
Dining
6.0
I didn't dine in but the nearby options for local fish and other dining were appealing. I loved being near great food spots without having to go far.
Facilities
5.0
The pool and common areas were decent, but I found the parking quite tight and some supplies like dishwashing liquid weren't provided, which felt a bit cheap. The renovations happening during my stay were also a noise issue, making it feel less relaxing.
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